Rip Off 'KW1' Shipping Charges, Again! (Plus An Ebay Seller To Avoid)

**Gizmo** · 08-Jul-10, 12:44

I was searching Ebay for a new coffee table, and i found one that i really liked that has shipping listed as "Free to UK Mainland, of course...the seller had some postcode exclusions that would need to be quoted for, KW was one of the postcode areas excluded, so i sent the seller a message asking for a quote. I have just recieved the email with the quote, and they want £98 to deliver it....that is just a complete joke and rip-off. The Aberdeen postcode are isnt excluded from their free delivery service, so it's actually £98 for the extra 200 miles north the coffee table has to travel.....i am absolutely lived about this.

The sellers business name is "Quatropi Limited"

This their Ebay store, just so you know to avoid them like the plague.

http://stores.ebay.co.uk/Quatropi-Ltd

Here is the coffee table i liked

http://cgi.ebay.co.uk/ws/eBayISAPI.d...id=p2759.l1259

Btw....i must be getting old as i have just sent them a strongly worded email in reply

.................................................. .................................................. ..........

"Dear quatropi,

Have you cone completely mad?, perhars you should brush up on your UK geography, I am on the MAINLAND of the UK, in the far north, and you want £98 for delivery???...i've had bigger furniture items than that coffee table delivered for around £15 or £20. It's a coffee table for gods sake, why does it need to go on a pallet?

Here is a Google map for the KW1 postcose area, i suggest you rethink your shipping policy or you will never do any business in this area.
I could contact a courier myself and have that item collected and delivered for no more than £30. Your postcode exclusions are KW, IV and TR, there is no mention of AB, which is Aberdeen, so it would be free delivery to Aberdeen?, and you somehow thing that it would cost an extra £98 for the other 200 miles north it would have to travel??...i think you need to have a word with your courier.

Appologies for being so blunt, but being ripped off on shipping due to geographical ignorance is something that makes me furious.

Andrew"

Now...that's made me feel slightly better

**ducati** · 08-Jul-10, 12:49

I was recently quoted £20 delivery for 2 small suspension bushes that would have gone by letter post costing about £2.00

I sent them a similar email

**Leanne** · 08-Jul-10, 12:55

I've found that if you email them a polite message explaining the geography they usually offer the free p&p. Did you ask before you sent the email? You can't be furious at someone for their ignorance - just educate them

I've just ordered a bedroom suite and phoned them to ask if they could do me a deal on postage and they offered to include installation and also threw in a free one of these (yes we've gone for traditional mahogany furniture).

If you don't ask, you don't get

**Dadie** · 08-Jul-10, 13:12

Leanne that looks nice!

We have had some nasty dealings with some unscruplious dealers on EBay and can sympathise with Gizmos fustration.

The only negative feedback we have had on EBay was because a seller put free postage for UK mainland (no postcode restrictions) and after the dispute they left neg feedback after we did!

At least we got our money back... but I so desperately needed a playpen at the time

Sometimes if you ask nicely it works other times you have a fight on your hands and other times its best to walk away!

**Venture** · 08-Jul-10, 13:43

Originally Posted by Leanne

I've found that if you email them a polite message explaining the geography they usually offer the free p&p. Did you ask before you sent the email? You can't be furious at someone for their ignorance - just educate them

I've just ordered a bedroom suite and phoned them to ask if they could do me a deal on postage and they offered to include installation and also threw in a free one of these (yes we've gone for traditional mahogany furniture).

If you don't ask, you don't get

If I was able to order a full bedroom suite at the prices they quote, I'd be expecting delivery for free.

**Leanne** · 08-Jul-10, 14:11

Originally Posted by Venture

If I was able to order a full bedroom suite at the prices they quote, I'd be expecting delivery for free.

It's handcrafted furniture - the prices are pretty reasonable. Cheaper than some local stores charge for flatpack, mass manufactured funiture. I've seen their workshop (they are next door to the riding shop I used to go to) so I know the quality

**riggerboy** · 08-Jul-10, 14:19

if you dont want to pay the postage why dont you get in you car and go pick the bloody thing up yersel, how many time are we going to see the same angry posts on here about bloody postage, will you be able to get in the car and drive to get it and back for £98, even going to aberdeen with yer time taken into account i doubt if you could do it for the £98,
this is the price you pay for not shopping local, then be the first to complain about the shops local shutting,

not getting at gizmo ,,,, just getting at everyone cause i can

**teenybash** · 08-Jul-10, 14:24

I use Ebay a lot and always avoid the sellers who plainly rip off because of postcode. At the moment I am waiting on a compact dishwasher arriving with a courier charge of £15....can't get better than that.....There are good sellers if you look for them.

**telfordstar** · 08-Jul-10, 17:46

Originally Posted by Gizmo

I was searching Ebay for a new coffee table, and i found one that i really liked that has shipping listed as "Free to UK Mainland, of course...the seller had some postcode exclusions that would need to be quoted for, KW was one of the postcode areas excluded, so i sent the seller a message asking for a quote. I have just recieved the email with the quote, and they want £98 to deliver it....that is just a complete joke and rip-off. The Aberdeen postcode are isnt excluded from their free delivery service, so it's actually £98 for the extra 200 miles north the coffee table has to travel.....i am absolutely lived about this.

The sellers business name is "Quatropi Limited"

This their Ebay store, just so you know to avoid them like the plague.

http://stores.ebay.co.uk/Quatropi-Ltd

Here is the coffee table i liked

http://cgi.ebay.co.uk/ws/eBayISAPI.d...id=p2759.l1259

Btw....i must be getting old as i have just sent them a strongly worded email in reply

.................................................. .................................................. ..........

"Dear quatropi,

Have you cone completely mad?, perhars you should brush up on your UK geography, I am on the MAINLAND of the UK, in the far north, and you want £98 for delivery???...i've had bigger furniture items than that coffee table delivered for around £15 or £20. It's a coffee table for gods sake, why does it need to go on a pallet?

Here is a Google map for the KW1 postcose area, i suggest you rethink your shipping policy or you will never do any business in this area.
I could contact a courier myself and have that item collected and delivered for no more than £30. Your postcode exclusions are KW, IV and TR, there is no mention of AB, which is Aberdeen, so it would be free delivery to Aberdeen?, and you somehow thing that it would cost an extra £98 for the other 200 miles north it would have to travel??...i think you need to have a word with your courier.

Appologies for being so blunt, but being ripped off on shipping due to geographical ignorance is something that makes me furious.

Andrew"

Now...that's made me feel slightly better

Nice one Gizmo

, next time that happens to me regarding delivery I will be copying that message!

Did you happen to get a reply?

**George Brims** · 08-Jul-10, 18:00

It strikes me the person getting the angry emails should be the bampot at the Post Office who decided to lump in Caithness with Orkney in the post codes. Probably long dead by now mind you.

**sandyr1** · 08-Jul-10, 18:22

Come on people...
There is a cost for living in Utopia!

**Duncansby** · 08-Jul-10, 18:58

Originally Posted by riggerboy

this is the price you pay for not shopping local, then be the first to complain about the shops local shutting

Just what I was thinking, use it or lose it!

**Gizmo** · 08-Jul-10, 18:59

Originally Posted by riggerboy

if you dont want to pay the postage why dont you get in you car and go pick the bloody thing up yersel, how many time are we going to see the same angry posts on here about bloody postage, will you be able to get in the car and drive to get it and back for £98, even going to aberdeen with yer time taken into account i doubt if you could do it for the £98,
this is the price you pay for not shopping local, then be the first to complain about the shops local shutting,

not getting at gizmo ,,,, just getting at everyone cause i can

I dont have a car, and even if i did, their warehouse is in Nuneaton, which is near Birmingham, and you think you could drive there and back for £98?...yer havin a giraffe.

And as for not shopping locally, if you can find me a maple veneered coffee table with storage in any local shop, for a price that wont rip the eyes out of me, then i'll gladly give it consideration, otherwise...get off yer high horse

**Serenity** · 08-Jul-10, 20:45

Judging by the email you sent the one who has gone mad is you. They will be giving you charges based on whichever courier they use gave them. Politely reminding them we are on the mainland and suggesting they shop around for another courier for this particular transaction would probably get a better result.

**telfordstar** · 08-Jul-10, 22:30

You Cana win in any topic on this org any more. It's getting tiresome that even the regulars arnt posting as much! Go many dummies being spat out and way go many on high horses!!!

**Nacho** · 08-Jul-10, 22:46

me thinks riggers was being his usual sardonic self with tongue firmly in cheek.

i agree, the old ebay postage debacle is getting tiresome, but good on you gizmo with your reply

however i'd say that most large items these days are delivered on a pallet to protect said item.

**Fluff** · 08-Jul-10, 23:10

it is a nice coffee table though!

**series2A** · 08-Jul-10, 23:55

I was quoted a high price for delivery off a ebay seller when I queried it he said his courier must had quoted for delivery to Orkney. Just the problem George brims stated