Allsorts
10-May-06, 17:49
The EEC passed a directive in 1999 which requires all goods to come with a two year warranty. I first heard this on Radio 4 where an MEP was discussing it. She was shopping for kettles and toasters for a new flat and was constantly offered extended warranties - no thanks she said it is covered for two years. No they would say just 12 months ... "I should know" she said, "I passed the legislation!"
You can find a plain english discussion of the directive at
http://www.buyusa.gov/europeanunion/ccg_chptr3.html (approx 2/3 0f the way dow the page
"Legal Warranties and After-sales Service
Under the 1999 Directive on the Sale of Consumer Goods and Associated Guarantees, professional sellers are required to provide a minimum two-year warranty on all consumer goods sold to consumers (natural persons acting for purposes outside their trade, businesses or professions), as defined by the Directive. The remedies available to consumers in case of non-compliance are:
- repair of the good(s);
- replacement of the good(s);
- a price reduction; or
- rescission of the sales contract.
Key link: http://europa.eu.int/comm/consumers/cons_int/safe_shop/guarantees/index_en.htm"
You can find a plain english discussion of the directive at
http://www.buyusa.gov/europeanunion/ccg_chptr3.html (approx 2/3 0f the way dow the page
"Legal Warranties and After-sales Service
Under the 1999 Directive on the Sale of Consumer Goods and Associated Guarantees, professional sellers are required to provide a minimum two-year warranty on all consumer goods sold to consumers (natural persons acting for purposes outside their trade, businesses or professions), as defined by the Directive. The remedies available to consumers in case of non-compliance are:
- repair of the good(s);
- replacement of the good(s);
- a price reduction; or
- rescission of the sales contract.
Key link: http://europa.eu.int/comm/consumers/cons_int/safe_shop/guarantees/index_en.htm"