Skippyd
16-Nov-09, 13:22
Hi everybody, I am new to these forums, and have to tell you before I start that am not technically minded at all, so please be patient with me.
I have Maxter external drive and until recently have had no problems - but now I am unable to access it. When I open my computer the F: drive is showing as one of those window icons- but if I try to open or explore it says Access denied.
I did look into the properties and everthing looked okay to me (thats not saying much I know) - also when looking at permissions for this drive - all say allowed for me and for system.
I have a lot of files on this ext drive and hope that I will not lose them.
I went into the help and support files and tried everything I could find there. No luck. I did try something - can't remember what now (its my age you know!!) but I know it said that windows could not access this drive either.
Also when I turned my comp on it said that it needed to check the f: drive for inconsistencies. let it do this. but no change.
Checked in the hardware list and it says this device is working properley. have run all anti-virus scans etc and disc checks on this drive - all come back saying its ok
Totally confused and ready to chuck it out of the window now. My comp is running windows vista - if that makes any difference.
Please help this old lady out.
Cheers
I have Maxter external drive and until recently have had no problems - but now I am unable to access it. When I open my computer the F: drive is showing as one of those window icons- but if I try to open or explore it says Access denied.
I did look into the properties and everthing looked okay to me (thats not saying much I know) - also when looking at permissions for this drive - all say allowed for me and for system.
I have a lot of files on this ext drive and hope that I will not lose them.
I went into the help and support files and tried everything I could find there. No luck. I did try something - can't remember what now (its my age you know!!) but I know it said that windows could not access this drive either.
Also when I turned my comp on it said that it needed to check the f: drive for inconsistencies. let it do this. but no change.
Checked in the hardware list and it says this device is working properley. have run all anti-virus scans etc and disc checks on this drive - all come back saying its ok
Totally confused and ready to chuck it out of the window now. My comp is running windows vista - if that makes any difference.
Please help this old lady out.
Cheers