dortmunder
30-May-09, 14:16
Hello. I'm having a problem with Windows 7 (64 bit) that I did not have with the 32 bit version – connection to the internet via my Speedtouch 330 modem. I think I know where the problem is, I just don't know how to fix it.
It IS possible to connect to the Net because I have my Avira (antivirus) configured to automatically dial using my ISP username and password. It connects perfectly.
However, when I try to connect by myself or by opening up a browser, I get the error message shown in Pic 1 (attached). By checking the settings (Pic 2) I see that I have no information stored under 'Username' and 'Password' and this, I think, is the problem. When I type this information in and click 'OK' it is not saved. (With Vista and Win7 32 bit, the Username and Password are always visible in the 'My ISP settings'.)
Does anyone agree that this is my problem? And do you have a solution?
Many thanks indeed if you do!
It IS possible to connect to the Net because I have my Avira (antivirus) configured to automatically dial using my ISP username and password. It connects perfectly.
However, when I try to connect by myself or by opening up a browser, I get the error message shown in Pic 1 (attached). By checking the settings (Pic 2) I see that I have no information stored under 'Username' and 'Password' and this, I think, is the problem. When I type this information in and click 'OK' it is not saved. (With Vista and Win7 32 bit, the Username and Password are always visible in the 'My ISP settings'.)
Does anyone agree that this is my problem? And do you have a solution?
Many thanks indeed if you do!