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flowertot
12-Feb-09, 11:10
Can anyone please help with the above problem. When my computer goes into standby mode and you go to go and use it again a blue screen appears saying that windows had experienced the above and is crash dumping!!!

What can I do to resolve this problem??

Thanks
blueivy
12-Feb-09, 11:24
Can anyone please help with the above problem. When my computer goes into standby mode and you go to go and use it again a blue screen appears saying that windows had experienced the above and is crash dumping!!!

What can I do to resolve this problem??

Thanks

When it comes up with the Blue Screen you will need to note the error number and the module / driver that is causing it. That will help pinpoint the problem.

Alternatively you could email me the crashdump and I can take a look at it.
Boss
12-Feb-09, 11:31
Can anyone please help with the above problem. When my computer goes into standby mode and you go to go and use it again a blue screen appears saying that windows had experienced the above and is crash dumping!!!

What can I do to resolve this problem??

Thanks

Am hoping someone can answer this post because I have two computers doing the same.
One of mine crashed, deleting everything as it went, I tried to repair using the original set up disk but it would'nt work.
I tried to completely renew the whole set up, and it won't do it.
This computer has XP Professional, the computer tells me it needs a service pack 2 to set up (it didn't need this before).
I emailed microsoft who informed me they don't sell this service pack 2, and that I should contact America,
America says you can download it free of charge, I tried, but had to download via another computer, but the other computer has Vista, and Vista won't open so that I can burn to disk,

Short of bringing a technician, who are expensive, I am left with two computers, neither of which is in a usuable state,
and are only showing the dreaded blue page.
I wish you luck with yours.
blueivy
12-Feb-09, 11:34
Am hoping someone can answer this post because I have two computers doing the same.
One of mine crashed, deleting everything as it went, I tried to repair using the original set up disk but it would'nt work.
I tried to completely renew the whole set up, and it won't do it.
This computer has XP Professional, the computer tells me it needs a service pack 2 to set up (it didn't need this before).
I emailed microsoft who informed me they don't sell this service pack 2, and that I should contact America,
America says you can download it free of charge, I tried, but had to download via another computer, but the other computer has Vista, and Vista won't open so that I can burn to disk,

Short of bringing a technician, who are expensive, I am left with two computers, neither of which is in a usuable state,
and are only showing the dreaded blue page.
I wish you luck with yours.

I have umpteen copies of Service Pack 2 here. Drop me a PM with your address and whether XP is 32 / 64 bit and I will send you a copy of Service Pack 2 on CD.
flowertot
12-Feb-09, 14:10
When it comes up with the Blue Screen you will need to note the error number and the module / driver that is causing it. That will help pinpoint the problem.

Alternatively you could email me the crashdump and I can take a look at it.


Where do I find the crash dump?? So that I can email it to you
blueivy
12-Feb-09, 14:56
Where do I find the crash dump?? So that I can email it to you

They will be in C:\Windows\PChealth\ErrorRep\UserDumps and will have the extension of .mdmp (if there are none of these, ZIP up the latest .hdmp file and send that).

I will PM you my email address.
jazzyr1
12-Feb-09, 23:06
are you sure its not bad_pool_caller,if it is this might help,http://www.pcfixreview.com/bad-pool-caller/bad-pool-caller-fix/. (http://www.pcfixreview.com/bad-pool-caller/bad-pool-caller-fix/.)
tho the last machine that it happend to me on kept rebooting with that bsod and error message,it eneded up being formatted/reinstalled,hope this helps
Boss
13-Feb-09, 11:45
I have umpteen copies of Service Pack 2 here. Drop me a PM with your address and whether XP is 32 / 64 bit and I will send you a copy of Service Pack 2 on CD.

So many thank you's do not express the appreciation I feel right now, will pm you right now.
:Razz