unicorn
12-Dec-08, 13:23
If like me you get a letter in from the Hydro wanting to change your monthly direct debit amount please call and query it.
They were going to double my monthly payment even though I have been in credit the last 2 years on the payment I am on.
I called and the woman said it was because my credit amount was £50 where last year it was £100 but they agreed that it would go up by £6 a month and so did I where they wanted to put it up by £33 a month.
If you have any older friends or relatives who are probably already struggling please tell them they do not have to accept this rise.
They were going to double my monthly payment even though I have been in credit the last 2 years on the payment I am on.
I called and the woman said it was because my credit amount was £50 where last year it was £100 but they agreed that it would go up by £6 a month and so did I where they wanted to put it up by £33 a month.
If you have any older friends or relatives who are probably already struggling please tell them they do not have to accept this rise.