wireless connection or lack of it

[cuddlepop]

Daughter home for Easter (I know but they are way behind the times in Glasgow).

Tried to connect via wireless but only get message failled as did not receive an ip address (not word perfect). Shows strong signal strength to home hub.

Anybody help?

Ta

[Welcomefamily]

Go to network connections. rt click to properties, on the general tab, highlight TCP/IP and click prperties, make sure obtain an IP address automatically is checked and click OK.
Back to properties of network connections, On the authentication tab just check enable IEEE 802.1x authentication and click OK.
Restart computer.
This should work.