Solus
15-Feb-08, 20:53
This maybe should be in the recommendations, but its more to do with trust,
I needed to get my central heating tank refilled as it was getting low. I called Simpsons and explained that I am a new customer and how do I go about opening an account with them. I was told that newly opened accounts require a deposit or pay the driver when he is filling the tank, I never had a problem with this and understood their reasoning. Unfortunatly they do not take credit or debit cards so I said i would pop in first thing in the morning drop off a deposit and pay the outstanding balance to the driver. Now this was at 4.30 pm yesterday ( Thursday ) got out of bed this morning showered and down stairs by 8.30 and there was a slip from Simpsons in the letter box, they must have filled my tank while i was in the shower, without waiting for their deposit.
Nice to see that there is some trust in the world and good service, I popped in sharpish and paid them.
Well done ! :)
I needed to get my central heating tank refilled as it was getting low. I called Simpsons and explained that I am a new customer and how do I go about opening an account with them. I was told that newly opened accounts require a deposit or pay the driver when he is filling the tank, I never had a problem with this and understood their reasoning. Unfortunatly they do not take credit or debit cards so I said i would pop in first thing in the morning drop off a deposit and pay the outstanding balance to the driver. Now this was at 4.30 pm yesterday ( Thursday ) got out of bed this morning showered and down stairs by 8.30 and there was a slip from Simpsons in the letter box, they must have filled my tank while i was in the shower, without waiting for their deposit.
Nice to see that there is some trust in the world and good service, I popped in sharpish and paid them.
Well done ! :)