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Lindz
01-Jan-08, 16:30
I have BT Broadband through a BT Voyager 205 ADSL Router. I have had it connected through my PC for years, but I have recently purchased a laptop. I connected the router to the laptop and it worked fine for a few weeks, but now it keeps losing connection after a few minutes, when I look at the router all the lights are lit up. When I connect it back to the old PC it works fine for hours. I don't know if this is a laptop problem or a router problem??? Can anyone help??? I find it strange that it worked for about three weeks!!!
Thanks in advance.:confused

Ash
01-Jan-08, 16:40
My OH works at bt and he said to call the helpdesk i would call them the number 0845 600 7030 and they are 24hr

davem
01-Jan-08, 17:07
Hi
Easiest thing to try is to reload the driver for the router onto the laptop. The helpdesk people are fine but they try lots of things first; last problem took a total of 5 hours on the phone over 3 days!

superted
02-Jan-08, 17:40
Try using this website rather than dialing the more expensive 0845 and 0870 numbers

http://saynoto0870.com/