jings00
09-Dec-07, 22:47
Hey ho
I've been trying to help my brother get broadband and I will be looking to get this also, in the new year. Anyways, you know you get the offers through, log on to blah blah and input your phone number to see if you can take up the offer, well, when I put in my brothers telephone number, or my own, the online test thingie says that the telephone/line number is not compatible. It is AOL broadband I am after, (for me too, when I go for it) and I have spoken to BT lots of times, and AOL. Dialup is no problemo, just the broadband. BT say (my brother's and mine) the phone line is okay, ADSL enabled, AOL and TalkTalk (I tried another service provider just to see) say that the line is not compatible. Has anyone else had this sorta hassle and how did it get resolved? I currently have a complaint email into BT but I don't expect an answer real soon.
Thanks.
I've been trying to help my brother get broadband and I will be looking to get this also, in the new year. Anyways, you know you get the offers through, log on to blah blah and input your phone number to see if you can take up the offer, well, when I put in my brothers telephone number, or my own, the online test thingie says that the telephone/line number is not compatible. It is AOL broadband I am after, (for me too, when I go for it) and I have spoken to BT lots of times, and AOL. Dialup is no problemo, just the broadband. BT say (my brother's and mine) the phone line is okay, ADSL enabled, AOL and TalkTalk (I tried another service provider just to see) say that the line is not compatible. Has anyone else had this sorta hassle and how did it get resolved? I currently have a complaint email into BT but I don't expect an answer real soon.
Thanks.