Iffy
06-Jul-13, 15:52
My elderly Dad bought a bed and mattress from Sam's Furniture Store on High Street, Wick (at such a good price, may I add).
Having had it delivered yesterday, my Dad noticed a slight problem with the mattress.
On phoning, this morning, to inform him of same, Sam was at my Dad's home within half an hour, replaced said mattress and actually re-made my Dad's bed for him. From phone call, to the "problem" being sorted, it took no longer than 1 hour !
Now, this is what I call an extremely impressive service, I am very grateful to Sam and his staff, for such fantastic treatment of my Dad ! :)
WELL DONE SAM, I always knew you were a Gentleman !! :) :)
Having had it delivered yesterday, my Dad noticed a slight problem with the mattress.
On phoning, this morning, to inform him of same, Sam was at my Dad's home within half an hour, replaced said mattress and actually re-made my Dad's bed for him. From phone call, to the "problem" being sorted, it took no longer than 1 hour !
Now, this is what I call an extremely impressive service, I am very grateful to Sam and his staff, for such fantastic treatment of my Dad ! :)
WELL DONE SAM, I always knew you were a Gentleman !! :) :)