Angel
30-Aug-12, 22:04
Each year when it's time to enroll the students have procedures to follow. These are procedures are sent to them via a letter (eventually).
Each year we have difficulty in getting to actually speak to a human about the reasons the 'logging on to this site to do this, or that' fails to work!
This year has been the worst of all... after tracking down several different phone numbers and calling each one, we got an answering service. To which no return calls have been made.
So we tracked down all associated e-mails and asked the very same question. None have been replied to.
We even 'tried' to contact the site administraters, no luck there either.
17 phone attemps and 8 e-mails seems a little excessive to me to enrol a single student.
We are going in personally to do what we cant do via any other method so as we can be put in the system before we have to go personally again to enrol...
What a shambles this collage is...
A disheartened and frustrated Angel...
Each year we have difficulty in getting to actually speak to a human about the reasons the 'logging on to this site to do this, or that' fails to work!
This year has been the worst of all... after tracking down several different phone numbers and calling each one, we got an answering service. To which no return calls have been made.
So we tracked down all associated e-mails and asked the very same question. None have been replied to.
We even 'tried' to contact the site administraters, no luck there either.
17 phone attemps and 8 e-mails seems a little excessive to me to enrol a single student.
We are going in personally to do what we cant do via any other method so as we can be put in the system before we have to go personally again to enrol...
What a shambles this collage is...
A disheartened and frustrated Angel...