tv help

[d088z]

hi im wondering if anyone can help me my tv keeps switching itself off an it takes a few moments to get it bk on now it wont go on but its gettin power the red light is on but wont switch on its about 2 years old anyone got any ideas ty

[dx100uk]

little more info please

make
model
how old
where did you get it?

dx

[EDDIE]

Has the tv got a 5year warranty i thought that ws prity much standard on flat screens these days

[dx100uk]

warranty means nothing

thats EXTRA to your statutory rights under SOGA.

if its only 2yrs old

then the retailer should be repairing it FOC.

http://www.oft.gov.uk/business-advice/treating-customers-fairly/sogahome/forcustomers

dx

[d088z]

hi there the tv is a samsung model LE37C53OF its not 2 years old to august i looked in my instrution book and its says it has a 12 month warranty and im not sure the retaler of the tv because it wos a home insurance that sent us the tv i guess we should have took extra cover on it bit late now tho but a £400 or 500 tv ud think ud get more that a year and a halfs use

[dx100uk]

so it was a replacement for a damaged set or something?

eitherway its still covered by soga

warranty/extra cover is extra and in such no neccesary.

pers i'd contact the insurance company and say its failed
please repair it under soga

dx

[EDDIE]

If its a £400 £500 tv is worth fixing if the repair bill is going to be a couple of hundred qquid and then what happens if it breaks down gain ? I m a beliver in you good one or bad one but thats just me