TudorRose
07-Nov-11, 18:21
My son has just been on the internet and probably has a virus.
It says he has a critical error and hard drive failure, and it looks like it is a proper Microsft site, saying this. We do not believe it is.
Laptop is four months old. laptop is 64 bit, running Windows 7.
Using Microsoft Security Essentials doing a quick scan showing 2 threats, which he is just removing.
Can anyone help please?
The computer is shutting down on him, without him doing this.
He obviously doesn't want to click on the threat warnings.
Please help.
It says he has a critical error and hard drive failure, and it looks like it is a proper Microsft site, saying this. We do not believe it is.
Laptop is four months old. laptop is 64 bit, running Windows 7.
Using Microsoft Security Essentials doing a quick scan showing 2 threats, which he is just removing.
Can anyone help please?
The computer is shutting down on him, without him doing this.
He obviously doesn't want to click on the threat warnings.
Please help.