HELP needed- cant view camcorder clips as MP4

[ali10]

Hi,

Can anyone please help, i like to think i'm a tad computer literate but i have hit a wall, i recently bought a sanyo xacti dual camcorder from Amazon, it doesn't come with any CD software, the camera is great....

Problem... i can't view any of my clips, when i attach the camcorder to download windows pops up asking if i want to open to view etc etc... i have managed to get them into a folder but when i try to watch them in windows media it tells me it can't be opened or something to that effect... i have tried downloading movie maker, and a few other programs like picassa but nothing so far.... i have windows vista laptop.. can anyone help as i need to be able to view asap....

thanks in advance
alison:confused

[Niall Fernie]

Try VLC

It pretty much plays everything:

http://www.videolan.org/

[Stefan]

If you install programs to try it out use portable versions, otherwise you will clog up your pc with time...

[ali10]

Thanks for your replies, i can't tell you how appreciated they are as desperate for help....

I installed videolan last week to see if it would help and although it does open the clips, after about 2 secs of playing the picture freezes but the sound continues playing so i then tried downloading codecs or something but still nothing??

[Niall Fernie]

Looks like all the info you need is here:

http://xacti.proboards.com/index.cgi?board=xactichat&action=display&thread=3

[RecQuery]

Should VLC fail to play them back (it's rare but happens on occasion, usually with some recent Microsoft formats) download the Combined Community Codec Pack (http://www.cccp-project.net/) and use Media Player Classic (installed with pack)