contact your current internet/landline provider and tell them you are getting intermittent internet loss/poor speeds and lots of random crackling during some phone calls, you've checked things over and believe its your very old socket thats not a master socket (very old installation) and you wish it looked at/changed.
they will schedule openreach to come around and fit a new one for free.
if you are clever when the guy arrives, just explain where you want it and he'll do it and disconnect any old wiring.
once thats sorted then run a few speed tests and see what you are getting then pop up on one of the many sites that advise you what kind of connections like FTTC in your area and what prices/speeds you should get.
dx
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