Barrock exchange is a disaster. My connection is ok at this moment but problems are frequent. I am told that equipment is clapped out and cables are flooded. I have had 2 prolonged outages this year - one for 7 weeks - and many short term problems. And no compensation. On two occasions Openreach technicians who visited had been sent up from England because of the volume of problems.
Thanks for doing this but please tell us the position of the person that you are asking us to email.
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