What I said was that if families don't need support or intervention then nothing will happen.
Probably it's useful to use some case studies to see how it will work.
Class teacher notices a child is tired and hungry. They ask the child what's going on but the child says nothing. The class teacher is still not happy so reports her concerns about the behaviour of the child to the named person. (Headteacher). The police are called to the child's house after the report of a disturbance to find the mum distressed because the estranged husband is threatening not to return the children to the mum after a visit. The police notice that the child's house is a complete mess so explain to the mum that they need to refer this to social work. A report goes to named person. Because that is the central point for all concerns around a particular child. The social worker goes to see the mum and the child. The house is much cleaner but it is clear that mum is struggling with depression and child has been supporting mum with their wee sister hence late nights, not having time for breakfast. The social worker puts extra support in place for mum with a place at a nursery for the wee one and a support group for mums post natal depression. A report goes to the Named Person. The named person can reviews the actions taken in a way that services were not doing before and establishes whether anything else needs to be done. They also can put in place the provisions for young carers which will cut the child a little slack and they keep an eye on the behaviour of said child to ensure any issues are explored promptly.
Child attends school regularly. There is no change in their behaviour, there are no concerns about well being the named person takes no action, records nothing and leaves the child and the family to get on with whatever they are doing.
Class teacher hears gossip that a child is sexually active. The child is 16. Refers concerns to Named Person. The Named Person may decide to speak to the child to establish if they are aware of the need for contraception and the danger of STDs. Parents are not informed.
Child has a black eye. Referred to NP who notes the child's black eye. Police are called to house where mother is beaten by husband but refuses to consider pressing charges - children appear ok. Social workers are called to house where a concern has been raised by a neighbour in an anonymous call that they are hearing child crying and lots of shouting. All seems ok and social worker is not overly concerned. Mother says that child is being "teenagerish" all these things happen in isolation but because there is a concern information is passed from all agencies to the Named Person. The next thing is that child when changing for gym has a really nasty bruise on their leg. In isolation these issues might well be passed off as a one off or not to be followed up but because the Named Person has all the information then they can see that this requires further investigation.
Child goes to guidance teacher (named person) to say how unhappy they are at home. The guidance teacher explores this and finds that the child's parents are arguing a lot and it's worrying the child. The child says she doesn't want her parents told but would like to talk to the guidance teacher about how she is feeling. Guidance teacher agrees and parents aren't informed. Guidance teacher meets with child to listen and support child.
All teachers and professionals undergo training on a regular basis it's called CPD, CPT (lol) continuing professional development. Where there are concerns that a teacher or head teacher or midwife or health visitor is not meeting the standards they should then there are line managers with responsibility to ensure they do so.
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