It sounds like either the phone was reported lost or stolen or the phone is broken. Failed registrations means that the sim can't get a connection to the network. It's not the sim card that causes the problem or the network, it's the phone.
My brother got a new phone and he put his old sim {vodafone} into new phone and it wouldn't work he then got a new sim card from Vodafone and when he turns his phone on it says sim card registration failed. Have tried phoning vodafone and cant get anywhere have emailed but no reply yet has anyone had this problem or know how to fix it?
Nil Satis Nisi Optimum.
It sounds like either the phone was reported lost or stolen or the phone is broken. Failed registrations means that the sim can't get a connection to the network. It's not the sim card that causes the problem or the network, it's the phone.
Its a brand new phone. will try a sim card from another phone that we know works and see how he gets on. thank you
Nil Satis Nisi Optimum.
Brand new phones can be faulty...
Simcard Registration Failed also means that the sim card has been cancelled if it hasnt been used for some time.
It also means that the new sim card hasn't been registered on the network
Which it does through the phone, so if the phone is faulty it can't register. The sim card was replaced and there isn't that much that can go wrong with a sim card. My best bet is the phone got dropped in transport and is faulty. I would ask for a replacement phone.
Try a different sim card in the phone, guess it doesnt work neither. Try the sim card in another phone, guess it will work...
Don't know where the phone was bought but if it was a dodgy place the phone could have been reported stolen and locked before it was even sold as brand new. If it came from a reputable seller get a replacement.
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