Hi Liz,
Its hard to say what it could be to tell you the truth.
If this cannot be repaired with the restore disc then I think it would be better with a complete format of the whole drive and Windows reinstalled on it.
Just my thought but I would wait until other suggestions first on this forum to see what others say.
If you did go with the format option then any files already on the computer which your nephew would want to keep would need to be backed up but thats if you can get into DOS mode to do this.
I know there are words here you might not know but others will.
So anybody else got any suggestions for the lady then.
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