Tescos policy

[superceltic]

Was in Tescos this eveing with my partner and amoungst our shopping was a case of lager, we used the self service and were approached by the checkout assistant for i.d, embarrased i had to go back to the car to get my drivers license and gave it to the woman she then asked me partner for i.d and he never had any i.d on him as it was myself that was bying the shopping. she then proceeded to inform us that she could not sell the alcohol to us as my partner had no i.d!!! after a dispute with her we asked to speak to a manager as the woman took her job far to seriously! she spoke to the manager a distance from us which i thought was very unprofesional as she should of explained and let us put our side of the dispute accross. They said they couldnt sell us the alcohol as my partner had no i.d so we put to them that if a father came in with his 16 year old son would he be refused if the son had no i.d??? i know its their job to ask for i.d but for god sakes get a grip!

[*Martin*]

That's nothing I got ID'd for non alcoholic lager t'other week

In fairness my mate had some bucks fizz (for his Mrs. allegedly).

The young lass at the till (who knew me) turned and asked the old bag beside her if it was ok to sell it to us. Old bag snarled in a monstrous fashion "have they got ID?"

My ID was in the car and there was no chance I was going back out for it (I had just spent several hours in A&E because a screw started coming out of my leg but that's another story)

So I said to ye olde bag "Why kind miss, I am only here to buy the beer of the non alcoholic nature. Why would I need ID? I wish to pay for my own whilst my companion will pay for his"

Between a mixture of flames and spit she growled back "Your with him and what he has is alcoholic"

So the young lass pipes up "I know him and he's over 20"

"Not good enough" snaps the beast

By this time a nice lady in a suit came along and asked what was wrong so I explained the predicament. The young lass said again "I know him and he's over 20" to which the suited lady said "OK serve them"

I commented that it was a bit much over some non alcoholic beers, so she studied case of beers and after 2 long and painful minutes...... "It has alcohol content" *turns over the package* "See, 0.05%"
(There's probably the same if not more beer in Shandy and I remember buying my 1st tin of Top Deck from the Spar in Mount Pleasant Road when I was 8!!!)

And away I went and got blazing!!!!


The old bat women commented that Tesco are soon planning to bring in "think 25" which will obviously make this situation even worse!!!

The whole thing was quite embarrassing and I'm just glad the manageress (Or whoever the suited lady was) sorted it so quickly!!

[ellie-lou]

yes i no tescos are known for being overly cautious for id.i actually work in a shop mysel where we sell alcohol and it can be quite hard at times to judge whos of age and whos not.but most shops now state with notices ie look under 25yrs of age then be prepared to be asked for id,and i dare say come the new laws from september its going to be tougher as it will be the actual shop assistant that will be prosecuted,fined etc if they are caught for selling alcohol to anyone underage.

I KNOW FOR A FACT THAT THIS WILL MAKE MYSELF EXTREMELY MORE CAUTIOUS!!

[dx100uk]

no sorry
i must defend and compliment tescos.

the national guidelines [appears to be under 21] they are adhering too are there for a reason.

if the op and her friend appeared to be under 21, then ID should be checked.
as for the father and son issue, thats obviously not an issue if you think about it.

try living 100yrs down from tescos and clearing up the empty cans thrown in your garden every night from the kids that do get alcohol from there some how or washing down your garden wall which is used a fav p*ss stop.

dx

[Rheghead]

The way I look at it is if you're going in to buy drink then you are consenting to being asked to prove your age. No buts or may bes, end of.

But if someone thinks I need to provide prove of my age then I'd buy them a drink as well.

[Matthew]

With Tescos' 'think 21' changing to 'think 25' on 25th May I can only suggest that people start bringing proof of age with them when coming to any shop to buy an age restricted product. Many forms of ID are accepted such as Driving licence, passport, citizencard or any ID card with the 'Pass' hologram and photographic ID.

Customer assistants and the store can be prosecuted and/or fined up to £5000 and the customer assistant will also get a criminal record for selling to somebody under age. I dont think any customer assistant would want that.

You can apply for a citizenscard online here: http://www.citizencard.com/

[phil1958]

Dont know about tescos but i remember going to bin ends in wick and beind refused achohol by the old woman there as she said it was for someone else even tho i was alone and well over 40 so i asked to speak to her boss and he respected her wishes as she said i was buyin it for someone else and that was agains the law so when i told him he breaks the law every day he looked bemused as i explaned that under agers get taxi drivers to pick up there drink or did the old woman and him think it was for the taxi driver ..dont think so and i told him he had double standards but hopefully he has now stoppped givin drink to taxi drivers other wise they are still breaking the law ..maybe the police should have a word with taxi service also to put a stop to under agers getting drink this way...

[butterfly]

Was in Tescos this eveing with my partner and amoungst our shopping was a case of lager, we used the self service and were approached by the checkout assistant for i.d, embarrased i had to go back to the car to get my drivers license and gave it to the woman she then asked me partner for i.d and he never had any i.d on him as it was myself that was bying the shopping. she then proceeded to inform us that she could not sell the alcohol to us as my partner had no i.d!!! after a dispute with her we asked to speak to a manager as the woman took her job far to seriously! she spoke to the manager a distance from us which i thought was very unprofesional as she should of explained and let us put our side of the dispute accross. They said they couldnt sell us the alcohol as my partner had no i.d so we put to them that if a father came in with his 16 year old son would he be refused if the son had no i.d??? i know its their job to ask for i.d but for god sakes get a grip!

The shop assistant did nowt wrong here,she abided by the licensing laws.As your friend was with you but had no id she was quite right in refusing the sale.To stop this repeatedly happening it's better for your friend to get photo id even if he is 18 or over.If he looks under 25 he will be refused without it.Signs warning you of this have to be displayed on the premise entrance,around the store and at the tills so really you would have known you would be asked before you reached the tills.It's better to be prepared than risk "embarassment".

[superceltic]

The shop assistant did nowt wrong here,she abided by the licensing laws.As your friend was with you but had no id she was quite right in refusing the sale.To stop this repeatedly happening it's better for your friend to get photo id even if he is 18 or over.If he looks under 25 he will be refused without it.Signs warning you of this have to be displayed on the premise entrance,around the store and at the tills so really you would have known you would be asked before you reached the tills.It's better to be prepared than risk "embarassment".

Yes but the ridiculous thing is I had i.d and my partner looks 20 odd!! he has no i.d as he does not drive. and why should he fork out for an i.d card just because that silly old woman in tescos was being stubborn!! and the best of it all ~~~ my partner worked in tescos doing night shift for a while and you have to be over 18 to do so and the manager we spoke to knew him!! its bloody rediculous!! but never the less we went to somerfield and got a bargain!!

[butterfly]

Yes but the ridiculous thing is I had i.d and my partner looks 20 odd!! he has no i.d as he does not drive. and why should he fork out for an i.d card just because that silly old woman in tescos was being stubborn!! and the best of it all ~~~ my partner worked in tescos doing night shift for a while and you have to be over 18 to do so and the manager we spoke to knew him!! its bloody rediculous!! but never the less we went to somerfield and got a bargain!!

If your partner does not want to fork out for id that is up to him,but he will find that in the future all shops and stores will be asking for id so not having one means no sale.Even if the manager did know he was over 18,if the checkout assistant asks for proof then it is her that needs it because it is her that is selling it to you so it will be her that needs the proof.After all it will be her that faces the huge fine not the manager .

[Bloo]

Thats is totally idiotic. Whats it coming to now? I was once asked for ID when i bought a non-alcoholic drink. It was an energy drink and i was asked for ID?!?!