I went with Norscot for my windows in 2002 and apart from a problem with one handle - which they sorted as soon as I contacted them, I have had no problems whatsoever and had great service from start to finish.
I was disappointed with Sinclair Windows service when asking for a price and wouldn't have touched them even if they were considerably cheaper. Maybe they've improved customer services since then though.
Easter Ross gave great customer service too when I asked for a price, but Norscot won on price. Easter Ross were dearest of 3, but I'd have gone with them over Sinclair windows because of their customer service.
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