IS ANYONE HAVING A HARD TIME TRYING TO GET THROUGH TO THE CHILD TAX CREDIT HELPLINE? I FILLED IN THE NEW APPLICATION FORM THEY SENT ME. (AS MY WFTC WAS DUE TO FINISH ON 7TH APRIL) I DID THIS IN JANUARY. I HAVEN'T HEARD ANYTHING SINCE. I HAVE NOW STARTED WORK AGAIN AND HAVE BEEN 'PHONING SINCE 31ST MARCH. I CANNOT GET A REPLY. ALL I GET IS THE ENGAGED TONE. I HAVE EVEN BEEN ONLINE AND FILLED OUT A FORM. I WAS GIVEN A REFERENCE NUMBER AND WAS TOLD I WOULD BE CONTACTED. STILL NO REPLY. I TRY EVERY DAY AND NIGHT, BUT, ALL I GET IS THE ENGAGED SIGNAL. THE CARRY ON IS UTTERLY RIDICULOUS. WHY THE GOVERNMENT HAD TO CHANGE IT IS BEYOND ME. IT WAS THEY WHO INTRODUCED WFTC ONLY TWO YEARS AGO. I KNOW THE NEW CHILD TAX CREDITS GETS BACK DATED FROM THE DATE YOU START WORK BUT IT'S NOT MUCH HELP AT THE MOMENT AS I NEED THE MONEY RIGHT AWAY. IF THE HELPLINES ARE BUSY THEN WHY DON'T THEY STAY OPEN LONGER AND EMPLOY MORE STAFF TO CLEAR THE BACKLOG? I AM GETTING REALLY FRUSTRATED NOW, IT'S ABOUT TIME THE GOVERNMENT PULLED THEIR FINGERS OUT AND SORTED THE PROBLEM.
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