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Thread: Bureaucracy

  1. #1
    Join Date
    Jul 2001
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    by the sea
    Posts
    2,413

    Default Bureaucracy

    Highland Council seems to have become obsessed with form-filling. Not so long ago local councillors had their individual addresses shown on the .org but not any more. Now you get directed to the HC website and then to a form on whichever Councillorís page. The form could be going anywhere so I suppose you just have to hope it finds the right person. If you know the format email address you can adapt it but if you donít youíre stuck with the form.

    When the Ward Forums started we were given an email address for questions. Now, guess what - thereís a form on the website. Again you have to hope it finishes up at the right forum. Iíve just sent a question and got a reference number back which Iím told to keep carefully (believe me I am, very carefully - what will they do to me if I lose it?):
    00001023-0111-00000001-0001.
    Had to copy it as canít count that many zeros. How many questions are they expecting for heavenís sake?

    Until recently if you wanted to contact a Scottish Minister you had to write to scottish.ministers @ scotland.gsi.gov.uk and hope it found its way to the right Minister (in my experience it didnít). At least they have seen sense and now they all have their individual addresses on the govt. website. Council please note.

    While Iím on the subject, if you need to contact certain departments on our beloved .org you now have to fill in a form and copy one of those funny codes Ė letters and numbers in colour Ė before submitting. Iíve just looked up a postcode on the Royal Mail site, something I do frequently, and guess what, now they also demand a copied code before they will look. Itís bad enough doing it on ebay but where will it all end?
    The early bird may get the worm, but the second mouse gets the cheese.


  2. #2
    Join Date
    Feb 2001
    Location
    Wick, Caithness
    Posts
    1,624

    Default Caithness councillors contact details

    I have now added a new contact page for Caithness councillors at http://www.caithness.org/community/h...lors/index.htm

    I hope that helps. The page is located in the Political section of Community.

  3. #3
    Join Date
    Jul 2001
    Location
    by the sea
    Posts
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    Default

    Thanks Bill - I didn't trust those forms one bit. Much better having individual addresses.
    The early bird may get the worm, but the second mouse gets the cheese.


  4. #4
    Join Date
    May 2007
    Location
    right here, right now
    Posts
    1,586

    Default

    Quote Originally Posted by Bill Fernie View Post
    I have now added a new contact page for Caithness councillors at www.caithness.org/community/highland_councillors/index.htm

    I hope that helps. The page is located in the Political section of Community.
    Thanks for adding that page Bill - shame that the councils mail system sends a failure message when emails are sent to the addresses given!
    The box said, "Requires Windows XP or better"...

    ... so I installed Ubuntu!

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