help burning discs

[celtchicky]

anyone had any problems burning discs?

my laptop used to burn discs of music without any problem, now it keeps saying theres a problem with the disc - scratched etc. tried every make of disc, cheap to dear but still doesnt work. i use windows media player, and tried several others but still the same. getting fed up now

[Thumper]

My son had the same problem......it was goosed sorry!might not be the same problem as you but it does sound like it x

[celtchicky]

neva???

its weird as a can listen til cd's, rip music from them but just cant burn new music til a disc.

its still under warranty, but the last time a phoned bout it they just told me to change where a burned my discs.

[Mr_Me19]

You should try a laser lense cleaner. It might sound odd as you can still play CD's but I've seen that work before.

Can you explain what you mean by "change where a burned my discs" please? I'm slighty confused.... Lol.

[celtchicky]

sorry. meant try a dif site to burn them. using media player just now, then tried toshibas own one but still no luck.

tried a cleaning disc n it wont work

[maidencaithness]

The laser can wear out quickly if you burn a lot of discs, they are not made to last like stand alone players/recorders. Cheapest option if its knackered would be a new external dvd rewriter drive for about £45 then can use it with any pc/laptop. Replacement internal drives can be got but sometimes only from maker and can be expensive. Under warranty but they'll probably say you wore out the drive and won't cover it.

[TBH]

anyone had any problems burning discs?

my laptop used to burn discs of music without any problem, now it keeps saying theres a problem with the disc - scratched etc. tried every make of disc, cheap to dear but still doesnt work. i use windows media player, and tried several others but still the same. getting fed up now

Maybe you could try updating the dvdroms firmware.

[celtchicky]

thanks for all your advice.

had to phone toshiba again, and whilst on phone they made me try to burn a disc so they new exactly what was said. typical, but it burned without any problem

while they were gettin my details, i decided to try it again, and it wouldnt work this time. now they are finally believing me and taking the laptop off til get looked at and hopefully fixed