Internet Explorer prob

[Tom Cornwall]

Does any one have a problem with IE in that, recently, it's has started shutting down on me for no apparent reason, with a message box coming up saying 'Internet Explorer has encountered a problem and has to shut down', then it shuts down, with no explanation.
thanks in anticip

[Bobinovich]

Hi Tom

Are you using IE6 or IE7 (I've added screenshot links to them to make it easier to determine which you've got).

If it's IE7 then it has a reset function built in which can cure many IE7 problems - to access it click Tools > Internet Options > Advanced tab > Reset button at the bottom.

I don't have IE6 anymore so not sure if it has a similar function.

Let us know if that helps.

Bob

[jimbews]

I don't have IE6 anymore so not sure if it has a similar function.

I've still got it on my laptop, and can confirm that there is a "restore defaults" in the advanced tab of IE6 options.

JimBews

[Tom Cornwall]

thanks very much, folks, but will I be liable to lose any stuff if I click the 'restore' button

[Bobinovich]

No Tom, all it does is delete any Temporary Internet Files, resets Internet Explorer's settings, and disables any browser add-ons (probably things like toolbars, Java, etc.), all of which can be re-installed once IE is stable again (although I recommend keeping them to a minimum anyway!).

[teritoots]

Hi Tom

It can also be caused by Yahoo or Google Toolbar. If Bobs suggestion does not work try uninstalling and reinstalling the toolbar.