Duty Manager

Northern Sands Hotel, Dunnet, Caithness
Beautifully refurbished hotel in the idyllic village of Dunnet, situated 4 miles from the mainland’s most northerly point Dunnet Head. We are a 12 bedroom country hotel on the NC500, which the media have called Scotland’s own Route 66. Situated next door to the mainland’s most northerly Gin Distillery, Dunnet Bay Distillers.

Job Description
Exciting opportunity for a hospitality professional to further their career. As the Duty Manager of Northern Sands Hotel you will be in charge of all departments in the absence of the General Manager. You will ensure that all standards are maintained throughout the hotel.

Main Responsibilities:
Reception/Reservations and Front of House
Coordination of all Departments
Customer Relations
Food & Beverage Distribution
End of day reports and cashing up

Daily/General Duties
To assist the General Manager in the day to day running of the business.
To ensure all guests receive a truly warm “Highland” welcome and are treated to the upmost hospitality and care during their stay.
To ensure the smooth operation of all departments throughout the day.
To supervise, motivate and assist in training of the team.
To ensure that any complaints are minimised and are dealt with professionally.
Social Media Management

Desirable Qualifications & Experience
Previous experience in a similar role.
HNC/HND in Tourism or equivalent.

Key Attributes required:
Immaculate personal presentation
An ability to follow direction
Decision making capability
Strong attention to detail
Calm & flexible attitude
Problem solving mind
Desire to improve Tourism in Scotland

Terms and Conditions
Salary - £9.00 to £11.03 per hour experience dependant
35 hours per week including weekends & evenings (Longer Hours in summer/Shorter in winter)
Permanent Position

Closing date for CV applications will be on Friday 14th August 2020 at 12noon
To apply email CV and covering letter to recruitment@blargoans.com
For further information please contact: Caroline Hay - 01847 851200 with reference NS15000