The Caithness Business Index has posted the following article:

Highland Declared Benefits & Welfare Reform Team Of The Year

Highland Council's outstanding revenue and customer services team has won both the Scottish and UK IRRV awards for its excellent approach to reforming services. Teamwork and new online applications mean that the council consistently meets the challenging one-day national target for getting crisis payments into the hands of vulnerable customers which is crucial for many of the applicants and no mean feat when you consider that the council covers a geographical area which is a third of the land mass of Scotland and 20% larger than Wales. [Read Full Article]