Some very good points there.
In their defence though, some of the blame should be placed with the Scottish Government.
Charities used to get a lot of funding from the Government through various schemes. These have largely been replaced with the Scottish Governments "Revolve" scheme. The main purpose of this scheme seems to be to make Charity shops more inviting & more like high street shops to remove the stigma of going into a charity shop, placing restrictions on what they can & condition of what they sell as well as the layout of the shop itself, no more rummaging through boxes everything has to be displayed nicely & in a damage free condition.
Howerver... I do feel that some Charity Shops do over apply the rules, probably out of paranoia over losing their "Revolve" funding due to the threat of "Secret Shoppers" assessing them.
Or at least to the best of my knowledge that is the case.
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