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Thread: Receptionist - Ackergill Tower

  1. #1

    Default Receptionist - Ackergill Tower

    An exciting opportunity has arisen for a Receptionist at the stunning Ackergill Tower, our Luxury Highland Castle in Wick, Scotland.

    As Ackergill Tower’s Receptionist you will maintain a consistent level of service across the hotel and front of house.

    Key responsibilities of the Ackergill Tower Receptionist include;
    • Maintaining levels of service that consistently exceeds the expectations of our guests
    • Checking in/out of guests
    • Ensuring that guest bills are accurate
    • Answering the telephone and directing calls
    • Seeking opportunities to up-sell all hotel products and services
    • Assisting guests with any requests

    Key skills for Ackergill Tower Receptionist:
    • Presentable, professional and well-spoken
    • Pro-active and able to use own initiative
    • Able to work on their own as well as within a team
    • Good working knowledge of hotel reservation and room management systems
    • Excellent attention to detail
    • Excellent customer service with the drive to go the ‘extra mile’ on a guest’s behalf
    • Able to stay calm under pressure
    • Good IT skills

    This is a full time position and requires flexibility as you will be required to work some evenings, weekends and split shifts working 5/7 days per week. This job presents a fantastic opportunity for an ambitious individual who want to further develop their career.

    We offer in return a competitive salary plus:
    • 30 days holiday (including Bank Holidays)
    • Workplace pension scheme
    • Group Life Assurance
    • Amazing Rewards retail discount scheme
    • ‘Refer a Friend’ bonus
    • Childcare vouchers

    If you feel you are the right candidate for the role as ourReceptionist then please email ! We’d love to hear from you!
    Last edited by Bill Fernie; 30-Nov-17 at 21:27.

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