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Thread: Pension Administrators (Full Time, Permanent)

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    Default Pension Administrators (Full Time, Permanent)

    As Equiniti win more business and go from strength to strength, so do our needs for Pensions Administrators to grow our team in Caithness.

    Equiniti is a rapidly changing, ambitious and dynamic business and we look to employ people who, like us, put the customer at the heart of everything they do. Over the last 7 years we have made 16 acquisitions to create an exciting organisation which focuses on innovation and technology. We employ 4,000 people in the UK and India and our average length of service of our employees is 10 years. Equiniti is listed on the main market of the London Stock Exchange.

    Operations must deliver an excellent service across our diverse client base. Our Pensions Administration teams are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. We hold records for about 20% of all pensioners in the UK, and we need to make sure we get it right first time.

    Role Summary

    This is an ideal role for someone who thrives on working in a busy office environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company.

    If you areable to demonstrate the following skills, experience and behaviours, then thisis a great opportunity for you to join Equiniti and progress.

    Core Duties/Responsibilities

    Thesuccessful candidate will be responsible for the following:

    • Provide administration service to customers, working to agreed targets
    • To complete / check casework and provide feedback
    • Resolving customer enquiries (oral and written)
    • Drafting of non-standard correspondence in response to customer enquiries
    • Collating and analysing data and produces routine reports
    • Performing and issuing pension calculations including manual calculations
    • Carrying out projects and ad-hoc activities, as determined by your Team Leader

    Skills,Knowledge & Experience
    The successful candidate will demonstrate the following experience skills and behaviours:

    • Good communication skills
    • Strong desire to deliver exceptional customer service
    • Attention to detail and capable of following defined processes and procedures
    • The ability to develop positive and productive working relationships
    • Computer literate with a willingness to learn a variety of systems
    • Strong numeracy and literacy skills

    The Equiniti Caithness office is located at Brims House, Forss Business & Technology Park, Forss, Caithness KW14 7UZ

    How To Apply
    Please email your CV to by 29 September 2017
    Last edited by Bill Fernie; 09-Sep-17 at 16:39.

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