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Thread: BT Broadband.

  1. #1
    Join Date
    Jan 2005
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    Wick
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    249

    Default BT Broadband.

    My broadband connection keeps dropping out. Spent the best part of an afternoon talking to BT, who assure me that they've run tests and that the fault lies inside the home. They helpfully suggested that I should connect to the router via an Ethernet cable !! The router is 8 feet away from my laptop in line of sight, on a shelf with no other electronics nearby. When the connection is playing up all the lights on the router stay on full, no flickering. The wi fi signal to my phone is affected in the same way as the laptop. I've played about with the router connections - they all seem sound. Does anyone have any bright ideas? Duff router?

  2. #2
    Join Date
    Oct 2005
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    1,456

    Default

    I would still try connecting via ethernet to see if there is indeed a problem with the wifi on the router or the entire router.

  3. #3
    Join Date
    Oct 2011
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    1,552

    Default

    Quote Originally Posted by wavy davy View Post
    The router is 8 feet away from my laptop in line of sight
    It's a laptop... Pick it up, carry it over to the router & plug it in.
    “We're trapped in the belly of this horrible machine....
    And the machine is bleeding to death."


  4. #4
    Join Date
    Jan 2005
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    Wick
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    249

    Default

    Cheers for that, I'll try it, although I'm not clear on what it achieves. Next stupid question. I don't have an ethernet port on my laptop - just HDMI and USB. I'll need to buy a cable so ethernet on router to which one on the laptop? Thanks again.

  5. #5
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    Oct 2005
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    Default

    Really no ethernet? no other device to plug in?

  6. #6
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    Quote Originally Posted by Niall Fernie View Post
    Really no ethernet? no other device to plug in?
    Hi Niall, It's a Chromebook. 2 x USB ports, HDMI and a memory media port - that's it.

  7. #7
    Join Date
    Oct 2005
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    Default

    Back to BT then for another router

  8. #8
    Join Date
    Jan 2005
    Location
    Wick
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    Default

    Quote Originally Posted by Niall Fernie View Post
    Back to BT then for another router
    Did that Niall. Not wanting to spend 2 hours on the phone to BT answering endless questions I used their online chat service. Spent 5 minutes with an Indian chap who agreed that I needed a new router and that he would despatch one FOC. Refreshing!

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