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Thread: Recording phone calls

  1. #1

    Default Recording phone calls

    Does any orger record calls? Can anyone tell me what equipment you use?
    After nearly 3 months of struggle with BT "customer service" I wish I had recorded their calls.

  2. #2

    Default

    I don't do this but if you do you must inform anyone if you are recording the call.

  3. #3
    Join Date
    Dec 2008
    Location
    wick
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    1,062

    Default

    sorry no you don't have to inform anyone...

    get a truecall box
    best device ever made for landlines
    Private Computer & Radio Workshop in Wick
    Specialist in virus/trojan removal, data recovery [camera cards & pensticks too]
    repair & service PC's & Marine/PMR/Taxi/CB & Amateur Radios
    35yrs in the business - send me a PM

  4. #4
    Join Date
    Dec 2008
    Location
    wick
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    Default

    if you want to simply and cheaply record landline calls then use this:
    http://www.amazon.co.uk/retell-145M-.../dp/9788067956

    dx
    Private Computer & Radio Workshop in Wick
    Specialist in virus/trojan removal, data recovery [camera cards & pensticks too]
    repair & service PC's & Marine/PMR/Taxi/CB & Amateur Radios
    35yrs in the business - send me a PM

  5. #5
    Join Date
    Jun 2005
    Posts
    2,219

    Default

    Quote Originally Posted by gillsbay View Post
    I don't do this but if you do you must inform anyone if you are recording the call.
    Or what?


    ......

  6. #6

    Default

    Sorry, I should have added "if the information is going to be shared with any third party". ie anyone other than the two people having the conversation.

  7. #7
    Join Date
    Dec 2008
    Location
    wick
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    1,062

    Default

    the question has been asked with regard to a business
    there is no legal liability to inform them.

    pers calls are another matter but again it depends upon the nature of the call and the subjects discussed.

    there is no 'blanket' legislation that states you may not record all your calls
    nor anything that states you cannot disclose a calls contents.

    dx
    Private Computer & Radio Workshop in Wick
    Specialist in virus/trojan removal, data recovery [camera cards & pensticks too]
    repair & service PC's & Marine/PMR/Taxi/CB & Amateur Radios
    35yrs in the business - send me a PM

  8. #8
    Join Date
    Mar 2016
    Posts
    1

    Default

    Quote Originally Posted by Frilly881 View Post
    Does any orger record calls? Can anyone tell me what equipment you use?
    After nearly 3 months of struggle with BT "customer service" I wish I had recorded their calls.
    Get Intelligent Recording Call Assist SD Recorder (CALL ASSISTANT SD)

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