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Thread: Vodafone - unable to connect in internet without wifi in Caithness

  1. #1
    Join Date
    Sep 2004
    Location
    Garageland
    Posts
    542

    Default Vodafone - unable to connect in internet without wifi in Caithness

    Does anyone else have this issue? I had this problem with my blackberry but thought it was because it was an older model. I now have the same issue with an iphone 5c. I've tried everything including replacement sims and handset. Vodafone keep telling me it isn't an area issue but I can connect when I'm not in Caithness! If it was as issue for others aswell, they might believe me.

  2. #2

    Default

    Hi crashbandicoot1979,

    If you still need help with this, follow the troubleshooting guide on our eForum here.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK

  3. #3
    Join Date
    Jan 2005
    Location
    Thurso
    Posts
    4,705

    Default

    Have no problem connecting to Vodafone data when out of range of a wifi connection, however the connection speed is still pants - maybe Lee from Vodafone could tell us if we're EVER going to get 3G here (let alone anything faster), or will that remain the domain of one or two other providers?



  4. #4
    Join Date
    Oct 2011
    Posts
    1,756

    Default

    Quote Originally Posted by Lee_Vodafone View Post
    Hi crashbandicoot1979,

    If you still need help with this, follow the troubleshooting guide on our eForum here.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    How did you even know this thread existed?

    Do you have a bot trawling the internet flagging mentions of vodafone on forums & where necessary, signing up to reply?
    “We're trapped in the belly of this horrible machine....
    And the machine is bleeding to death."


  5. #5
    Join Date
    Dec 2008
    Location
    wick
    Posts
    1,202

    Default

    Quote Originally Posted by Lee_Vodafone View Post
    Hi crashbandicoot1979,

    If you still need help with this, follow the troubleshooting guide on our eForum here.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    blimey what you doing on my local forum.

    schhh....

    dx
    Private Electronic Workshop in Wick - send us a PM
    **WE NOW DO REPAIRS AND CRACKED SCREENS ON MANY PHONES & TABLETS**
    PC virus/ransomware/data recovery/repair & service
    also Private marine & CB/Amateur radio repairs

  6. #6

    Default

    Quote Originally Posted by Bobinovich View Post
    Have no problem connecting to Vodafone data when out of range of a wifi connection, however the connection speed is still pants - maybe Lee from Vodafone could tell us if we're EVER going to get 3G here (let alone anything faster), or will that remain the domain of one or two other providers?
    Hi Bobinovich,

    For further information on planned network improvements, see our network status checker here.

    Quote Originally Posted by Alrock View Post
    How did you even know this thread existed?

    Do you have a bot trawling the internet flagging mentions of vodafone on forums & where necessary, signing up to reply?
    Hi Alrock,

    We use a searching tool to monitor forums.

    When we come across posts where we think we can help, we'll reply to the customer.

    Quote Originally Posted by dx100uk View Post
    blimey what you doing on my local forum.

    schhh....

    dx
    Fancy seeing you here dx.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK

  7. #7
    Join Date
    Oct 2011
    Posts
    1,756

    Default

    Quote Originally Posted by Lee_Vodafone View Post
    Hi Alrock,

    We use a searching tool to monitor forums.

    When we come across posts where we think we can help, we'll reply to the customer.
    Hmmmm.... Think I'll start mentioning vodafone in every post I make from now on... Keep you busy...
    “We're trapped in the belly of this horrible machine....
    And the machine is bleeding to death."


  8. #8
    Join Date
    Sep 2004
    Location
    Garageland
    Posts
    542

    Default

    Thanks for your comments all (the helpful ones AND the amusing ones!!)

    Thanks Lee, but I have tried everything in the troubleshotting guide already, and am just about at my wits end with it! Going to see if I can be released from the contract because there's just no way this phone is going to meet my needs, and I am not being provided with the service I'm paying for. I can get 3G on other networks here, so it would make more sense to move to one of them.

  9. #9

    Default

    Hi crashbandicoot1979,

    As the first five steps of our troubleshooting guide didn't fix things for you, follow step six so we can investigate this further.

    So we can discuss your account further, email me with your details via the Contact form here.

    To access the form, you'll need to enter the code "WRT135".

    Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK

  10. #10
    Join Date
    Feb 2011
    Location
    lyth
    Posts
    233

    Default

    I have a Vodafone dongle for my laptop it either connects straight away or just tells me the DNS server is not connecting Aaargh, drives me potty, Im on a pay monthly contract, the service has become quite poor in the last year

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