I have no problem with the staff at Caithness General - at all. You are very fortunate that you can be treated as an out patient there, but I along with an awful lot of people that live in Caithness and Sutherland are not that fortunate. A couple of years back I was waiting for the bus in Inverness a lady asked if I could look after her 93 year old mother who was traveling back to Wick (her daughter had traveled from her home in Aberdeen to meet her mother). The lady had had to go to Raigmore for a specific eye test, they have the equipment in CGH, but nobody to operate it. I had to make sure the lady got on the Wick bus at Dunbeath, thankfully her neighbour was going to meet her. This is just one example, the lady was frail and practically blind. The journey itself was distressing enough for her. It is just not good enough.