Yodel... Again!!!!

[retrodj]

And so this excuse for a company continue to deliver, or in my case, not deliver parcels.

Expensive electrical equipment ordered from Asda on pre-order. Due to be delivered on Tuesday.. No sign. Wednesday apparantly on the tracking.. Still nothing. Check tracking again.. delivered at 19.47 on wednesday.. HA..
What makes it worse is that my work colleague was also waiting on the same expensive electrical appliance from Asda. Guess what? He had exactly the same outcome as me. Not delivered but tracking states it was. This required a signature as well.
Who delivers for YODEL in caithness? is it Yodel themselves or a sub-contractor?

It is now Friday and after 12 phone calls to asda between us, we are still none the wiser as to what has happened. Apart from something along the lines of the handheld terminal losing data...likely story. Won't be ordering anything from them again.

[Cheese]

Can't help you in any way, I can only sympathize. They do not "deliver" like they should and I personally would never use them anymore. Not worth the stress and frustration that they some how seem to create.

[poppett]

Last Yodel parcel I had was delivered by ParcelinQ and our orger friend Euan the driver. ASCO have taken over ParcelinQ inCaithness, but not sure if they have the yodel contract or not.

[Kodiak]

According to their own T&C's Yodel can leave a Package in what They consider a safe place and then the Driver can sign to say it has been delivered.

The Last Parcel I had delivered by Yodel was delivered at 07.42 hrs. Since we were still in bed we did not know. The first we knew about it was late Afternoon when Mrs Kodiak found a small pirece of Paper and written on it was "Left in BIN".

She looked in our Wheelie BIN and there was the Parcel. So I would suggest that you should look around your house for so called safe places where Yodel could leave a Parcel, especially in the BIN.

[JAPKID]

I have been waiting for two days for an exhaust to be delivered by yodel.
Their tracking service does not recognize the number given to me from exhaust supplier.
Will be in contact with them again next week.

[retrodj]

A replacement is being sent.. probably by yodel again...not sure what is happening with my work colleagues enquiry but I seem to have got a partial resolution. will be interesting to see if this one is delivered. A nice wee letter to asda ceo will be on its way soon.