just remember that if its a known report fault by Samsung
and thus has a service or technical bulletin about issued by them
then under the sale of goods act you have recourse for it to be repaired FOC.
you might even have recourse outside of such manu notified errors
its always worth contacting the RETAILER from whence you purchased it.
they are responsible for any SOGA claims regardless to any warranty or guarantee
they are in addition to your statutory rights under soga, they do not replace them.
there is also recourse under section 75 of the consumer credit act IF you paid by credit card.
if you took the appliance on credit and it is still running
there is also recourse via the finance company.
dx
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