I agree with Bill, i've been with Plusnet almost 2 years now and can't say i can fault them other than a few hiccups when i first took them on and was getting 1/2 the speed i had from talk talk and it took them a few months to sort it (give them their dues though, they gave me a reduced rate for the remainder of the year to compensate) and again when i moved house and the line was in a poor state. Took them a few attempts and 2 no-shows by a BT engineer but they finally got round to it and fitted a complete new line from the cabinet so i was sorted and have had nigh on 8mb speed since and often watch streamed movies in HD without any buffering or breaks. I have one major gripe though and that's when they stuck the bill up by £1 a month mid contract so they will know my feelings about that when it comes to renewing this summer.
All i can add about the Tesco & Talk Talk broadband service is that even if they paid me to take it, i would still refuse.....it just isn't worth the grief and constant calls to a non-existant customer service
"I want to die peacefully in my sleep just like my grandfather did......not screaming in terror like his passengers"
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