Help with printing

[heather11]

Hi, We have been running a dell XPS8500 along side Epson Stylus SX535WD since February this year with no problems. Since the start of the week I have been unable to print. The printer is wireless and the lights are all on and the network connection has been checked and this is all ok. The message that I am getting on the report which I printed out is "a router\access point channel conflict has been detected". I have tried moving the printer closer to the computer but this has made no difference. I cant understand why it has printed ok up until now as nothing has changed. Has anyone experienced this or any tips or advice on this would be greatly appreciated. Thanks.

[Bobinovich]

It may resolve itself simply by turning the router off then on again. It sounds like someone else in your area has got a router which is competing on the same wireless channel, resetting might force yours to find a different channel. If not then it might be necessary to manually change channel by going into the router settings - if you're not sure how to do that it's probably better to ask someone who is, rather than trying to explain the whole process on here.

http://answers.microsoft.com/en-us/w...1-169fec7e5be5