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Thread: Firefox browser won't open

  1. #1
    Join Date
    Nov 2002
    Location
    Not Wick
    Posts
    1,667

    Default Firefox browser won't open

    Having recently moved house and had to wait for my internet to be up and running again, I now find that Firefox won't open. Each time I duoble click the icon nothing happens. Have no problem opening I.E though, but prefer firefox.

    Quite a few problems since my p.c. had a health check. Wish I hadn't bothered with the health check now. If anyone knows of anyone who will do a health check at a reasonable price, please let me know.

  2. #2
    Join Date
    Jul 2006
    Location
    Was Orkney but now sadly elsewhere
    Posts
    1,851

    Default

    Have you tried restarting the pc?

    If not, either restart it or press Alt / Ctrl / Del and terminate any Firefox process. Then try to open it again.


  3. #3
    Join Date
    May 2006
    Location
    Wick
    Posts
    475

    Default

    Click Start-All programs then look for Mozilla Firefox, hover the cursor over it there should be an icon saying Mozilla Firefox (safe mode) you can then reset the browser to default settings. Clicking the safe mode link will tell you more about this.

    Safe Mode


    If this doesnt work then just reinstall firefox as stated below and following the link to the download.

    Just reinstall it so click... start-control panel-add/remove programs and once the list appears scoll down to mozilla firefox uninstall it. Once this is done you may have to restart the computer if prompted. Either way once its removed just click this link and re-install mozilla. If you have a lot of bookmarks it would be a good idea to save them.


    Download Firefox - Free 2.0.0.1 for Windows, English (5.7MB)

  4. #4
    Join Date
    Mar 2003
    Location
    Wick
    Posts
    1,020

    Default

    Quote Originally Posted by octane View Post
    Just reinstall it so click... start-control panel-add/remove programs and once the list appears scoll down to mozilla firefox uninstall it. Once this is done you may have to restart the computer if prompted. Either way once its removed just click this link and re-install mozilla. If you have a lot of bookmarks it would be a good idea to save them.
    I'd echo exactly what Octane has said, however if you reinstall and it's still causing problem you may want to remove all of the Firefox personal data files (which don't get deleted when you uninstall).

    These can be found at:

    C:\Documents and Settings\<your name>\Local Settings\Application Data\Mozilla\Firefox\Profiles

    In that directory you should see an odd named (or several odd named) folders. If only you use Firefox just delete all of these folders. However bear in mind that these folders contain all your settings, bookmarks, history - everything. So once these are deleted it's all gone.

    You can back up your Firefox settings with MozBackup which is very good. The problem may be that the settings are corrupt though so backing them up won't help!
    Kind regards,

    Paul Broadwith
    Blue Ivy Ltd, Wick - Certified Microsoft Small Business Specialist

  5. #5
    Join Date
    Nov 2002
    Location
    Not Wick
    Posts
    1,667

    Thumbs up

    Quote Originally Posted by octane View Post
    Click Start-All programs then look for Mozilla Firefox, hover the cursor over it there should be an icon saying Mozilla Firefox (safe mode) you can then reset the browser to default settings. Clicking the safe mode link will tell you more about this.

    Safe Mode


    If this doesnt work then just reinstall firefox as stated below and following the link to the download.

    Just reinstall it so click... start-control panel-add/remove programs and once the list appears scoll down to mozilla firefox uninstall it. Once this is done you may have to restart the computer if prompted. Either way once its removed just click this link and re-install mozilla. If you have a lot of bookmarks it would be a good idea to save them.


    Download Firefox - Free 2.0.0.1 for Windows, English (5.7MB)
    SORTED. Many thanks.

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