Problem viewing a website.

[Tiger Jones]

Tiger can you try and access the site from this link.

If that gives the same result then try and clear your cache and reload the page.

Same result and same result. Thanks anyway.

[Tiger Jones]

Additional.

When viewing the following page:

http://www.daz3d.com/shop.php?op=itemdetails&item=4050

No main graphics load. When I right-click the main picture I get the following URL

http://www-cache.daz3d.com/store/ite...age_medium.jpg

Naturally, when I paste that into the browser address window, I get a 403 forbidden message.
When I remove -cache. I'm able to view the graphic.

Any ideas?

[blueivy]

Additional.

When viewing the following page:

http://www.daz3d.com/shop.php?op=itemdetails&item=4050

No main graphics load. When I right-click the main picture I get the following URL

http://www-cache.daz3d.com/store/ite...age_medium.jpg

Naturally, when I paste that into the browser address window, I get a 403 forbidden message.
When I remove -cache. I'm able to view the graphic.

Any ideas?

Hi,

Something somewhere is blocking your access to the site. Just to make sure can you see the CSS page 1, 2 or 3. They are also from the -cache part of the site. This is obviously what the problem is ... now why?

Are you being blocked from the -cache site by the webmaster by any chance? Maybe excessive downloads? Just a thought.

You've already answered this but the only other thing I can think of is something mangling the URL for anything with cache in it on it's way out.

[Tiger Jones]

Hi,

Something somewhere is blocking your access to the site. Just to make sure can you see the CSS page 1, 2 or 3. They are also from the -cache part of the site. This is obviously what the problem is ... now why?

Are you being blocked from the -cache site by the webmaster by any chance? Maybe excessive downloads? Just a thought.

You've already answered this but the only other thing I can think of is something mangling the URL for anything with cache in it on it's way out.

Hi Paul. I really appreciate your efforts, as well as the others.

I can't view 1, 2 or 3 - forbidden.

I don't download a lot from there. Hardly anything, in fact. I've behaved well so I don't see why the webmaster would block me lol. Certainly haven't been informed of any blocking from their end.

Do you think a virus or worm could be blocking me? I regularly scan with AVG Free which is kept up to date.

[Tiger Jones]

Just had a (rare) thought and connected via a different ISP - the Daz3D site worked perfectly!

My regular provider is Wanadoo so something is happening there. I'd imagine it would be at Wanadoo's end, rather then Daz blocking Wanadoo connections but that's just a guess.

I'll try e-mailing Wanadoo/Orange and see what they say.


By the way, the alternate ISP is pay as you go so it's too expensive.

[Colin Manson]

It might be an ISP thing, which one do you use?

If we can find someone that uses the same ISP then we can rule that out.

EDIT - Guess we were thinking along the same lines

[Colin Manson]

Some ISPs used locally cached versions of Internet page ( they did a long time ago not so sure now)

We used to have problems when we updated the website because the ISP wouldn't show us the latest copy of the pages, it's probably the ISP thinking that it's better to use it's own cached pages, which of course don't have the files that you need.

[Tiger Jones]

Some ISPs used locally cached versions of Internet page ( they did a long time ago not so sure now)

We used to have problems when we updated the website because the ISP wouldn't show us the latest copy of the pages, it's probably the ISP thinking that it's better to use it's own cached pages, which of course don't have the files that you need.

Cheers Colin.

Is there a way to bypass this?

[Tiger Jones]

I've found a workaround for this problem. I'm using a 'cloaking' site which, among other functions, allows for anonymous browsing. The Daz URL worked straight away and the only drawback I've found so far is that it won't allow me to log in to Daz or search their site (for security reasons) but that's only of minor nuisance value - I can do those things on the 'broken' pages and paste found links into the cloaking site.

I'd just like to thank everyone for their help, suggestions and comments and, of course, their time.
I've had this annoyance for many weeks and, with your help, have found a solution in just over a day!

Thank you.

[Niall Fernie]

Do you have any security suites installed such as Norton Security (spit).

I have seen settings in some of those that do not allow items to be loaded unless they are resident on the same domain as the page you are viewing.

So if the page you are looking at requests an image or css file from another domain then the security software blocks it.

[blueivy]

I've found a workaround for this problem. I'm using a 'cloaking' site which, among other functions, allows for anonymous browsing. The Daz URL worked straight away and the only drawback I've found so far is that it won't allow me to log in to Daz or search their site (for security reasons) but that's only of minor nuisance value - I can do those things on the 'broken' pages and paste found links into the cloaking site.

I'd just like to thank everyone for their help, suggestions and comments and, of course, their time.
I've had this annoyance for many weeks and, with your help, have found a solution in just over a day!

Thank you.

Hi TigerJones,

Try going through a public proxy (which is similar to what you're actually doing but should allow you to log in etc.) as this should bypass Wanadoo's I would hope.

Wanadoo are probably caching the page as Colin said, using a transparent proxy which will cache the pages whether you want it to or not. However the browser should force the proxy to refresh it's pages if they are out of date.

What you would expect to see if the proxy doesn't have the page/image or what have you is not a 403 error however. Maybe a 404 or in the case if images an 'image/file not found' error. Of course Daz3D may be blocking Wanadoo's proxy for refreshing it's cache (maybe due to abuse - who knows).

Finally it could also be that Wanadoo is not correctly handling a cache site - caching a cache (using their transparent proxy) doesn't make sense.

[Colin Manson]

Cheers Colin.

Is there a way to bypass this?

We spent a long time trying every workaround that we could think of, both server and client side and none of them worked.

I guess this is just another reason to avoid Wanadoo

I guess you'll just have to use the proxy option until you can change ISP, can you get Broadband where you are?

[Tiger Jones]

Do you have any security suites installed such as Norton Security (spit)

I haven't gone near Norton for a few years
I'm not using anything that I didn't before, when all went correctly.

Hi TigerJones,

Try going through a public proxy (which is similar to what you're actually doing but should allow you to log in etc.) as this should bypass Wanadoo's I would hope.

Finally it could also be that Wanadoo is not correctly handling a cache site - caching a cache (using their transparent proxy) doesn't make sense.

Thanks, Paul - will try the public proxy in a bit.
Caching the cache is just what it looks and feels like.

I guess this is just another reason to avoid Wanadoo

I guess you'll just have to use the proxy option until you can change ISP, can you get Broadband where you are?

Personal circumstances dictate that I can't install broadband at the moment - more's the pity.
For the time being, Wanadoo is the devil I know