No sound.

[2little2late]

Have fitted a new screen to my laptop. Acer Aspire 5532. Now there is no sound. Ran the troubleshooter and it appears everything is working properly.
Help is appreciated.

[Bobinovich]

It could be you've not reconnected the speakers (or maybe just not fully pushed in the connector) within the laptop when reassembling. The troubleshooter wouldn't be able to tell if they're connected or not as there's no feedback from speakers to the system. Try a set of headphones in the appropriate socket - it you hear sound then that's the most likely scenario.

[2little2late]

Head phones are working fine. I'll try reconnecting lead.

[2little2late]

disconnected and reconnected lead, still no sound.

[RecQuery]

Do they show up in device manager or sound settings? or the equivelant hardware management and sound configuration applications if you're using OSX or Linux.

[dx100uk]

i bet you've pulled a connector off inside
are the speaker in the screen area or the botton?

dx

[2little2late]

Do they show up in device manager or sound settings? or the equivelant hardware management and sound configuration applications if you're using OSX or Linux.

Yes they do thanks.

[2little2late]

i bet you've pulled a connector off inside
are the speaker in the screen area or the botton?

dx

Speakers are on the keyboard part of laptop.

[2little2late]

Went into properties and speakers seem to be working

[Bobinovich]

If you're certain that you've pushed the speaker connector back in right then the only other thing I can think of is that, when disconnecting it, you may have accidentally pulled out/broken one of the wires from/in the connector...

[2little2late]

Is it costly to repair?
Surely if i had broken a wire the properties would tell me the speakers aren't working?

[dx100uk]

no the systems are not that cleaver

i wonder if its the headphones socket spring not returning.

dx

[2little2late]

I have taken speaker cover off and everything looks fine.

[Bobinovich]

Well at this point I'd probably suggest taking it to one of the IT guys on the Wick side (I'm Thurso based) and let them take a look. Considering it's just been taken apart & reassembled, and sound works from the headphone socket, I'd have bet a pound on it being the speaker cable not connected probably, but that's been checked so I really don't know. When you do get it sorted please post up what the problem was.

[2little2late]

Well, Ive been trying all weekend but to no avail. Tried downloading driver too. Getting very frustrated now. Any other possibilities?

[dx100uk]

ideally you need an oscilloscope and na audio signal generator at best
if you've sound at the headphone socket, then you need to trace
if comes out the otherside of the 'spring' connector
without the phones in

then where that goes to get to the speakers.
typically only wiring/connectors.

dx