None of the following happened in Caithness, but I must tell you of this great service.


In January this year I bought a Dual-Action Capo, see them at www.planetwaves.com.


Now I'm not one of your Rock 'n' Roll guitarists, to be honest I'm more of a Grannie / Scottish lullaby strummer , and I am very careful with any of the gadgets I have around. In fact I still have my first capo I bought 50yrs ago !


I was so pleased with my new capo that I bought another for a friend. Then discovered that mine was now broken, so I contacted Planet Waves and asked for the spare part. That was on Monday this week. I've had three emails from them and today- Wednesday - received a completely new capo !
What service ! All settled in three days. What a happy customer I am !

Trinkie