Try this ...
Squashed Frog,
Unfortunately it's not always as simple as just connecting the PC to the wireless router. Check the following (some obvious, some not so):- Wireless On? The most fundamental bit (and I'm sure you've already checked it but it should be mentioned). Check that the wireless function is actually turned on.
- SSID. Is the router broadcasting it's SSID out to the world or is it not? If it's not broadcasting then the wireless adapter will pick it up (ie. it sees it) but will never connect to it as it doesn't know it's real name (it will see a name that contains just garbage letters).
- Channel. Make a note of which channel the wireless router is broadcasting on. This shouldn't make any difference to the actual connection, but it can help in troubleshooting so make a note of it.
- Speed. You need to check the speed the router is allowing to be connected. For example if you have a B adapter and you only allow G speeds to connect to it, it will never connect. It's likely to be set to B & G and if this is the case, then leave it (if not change it to that).
- Encryption. This is unlikely to be turned on by default, but I've seen stranger things. For troubleshooting make sure you turn all encryption off. You should enable it later on once you know it's actually working (always always ALWAYS turn on encryption you have on your wireless router unless there is a good reason not to ).
- MAC Filtering. MAC filtering allows you to restrict connections to particular network adapters. For troubleshooting make sure it's turned off.
If you check all of these, let me know the results and I'll see if I can help further. You can get me on here or if you go to my website at http://www.smallbusiness-it.com I have a live chat button where you can get me almost always!
Kind regards,
Paul Broadwith
Blue Ivy Ltd, Wick - Certified Microsoft Small Business Specialist
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