Big Banks Still Falling Down on Customer Satisfaction

The Caithness Business Index has posted the following article:

Big Banks Still Falling Down on Customer Satisfaction

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First Direct once again tops the table for customer satisfaction however many of the big high street banks are still stuck near the bottom as a new Which? analysis reveals the best and worst financial companies. We asked more than 20,000 members of the public, in four independent surveys, how happy they are with their current account, savings, mortgage or credit card provider and analysed the results to find the best and worst banking providers. [Read Full Article]