NewsBot
20-Feb-09, 01:30
The Caithness Business Index (http://www.caithness-business.co.uk) has posted the following article:
Customer Services at Highland - "a beacon of public service delivery"
The Highland Council has retained its Charter Mark Standard for excellence in customer service delivery at its network of 37 Service Points, and its Service Centre at Alness with a glowing report from the Cabinet Office's assessors which concluded the Council should be held "as a beacon in public service delivery". Members of the Council's Resources Committee (Wednesday 18 February 2009) warmly welcomed the continuing positive assessment by the National Chartermark Standard, which tests in great depth those areas of service that are a priority for customers. ... [Read Full Article (http://www.caithness-business.co.uk/article.php?id=1152)]
Customer Services at Highland - "a beacon of public service delivery"
The Highland Council has retained its Charter Mark Standard for excellence in customer service delivery at its network of 37 Service Points, and its Service Centre at Alness with a glowing report from the Cabinet Office's assessors which concluded the Council should be held "as a beacon in public service delivery". Members of the Council's Resources Committee (Wednesday 18 February 2009) warmly welcomed the continuing positive assessment by the National Chartermark Standard, which tests in great depth those areas of service that are a priority for customers. ... [Read Full Article (http://www.caithness-business.co.uk/article.php?id=1152)]