help is needed

[mrs and mr brown]

this is really bugging me, heres what wrong. im house phone isnt working theres a dial tone and when u put in a number it goes to ring but the says the number that youve put in hasnt been reconised. anyone else having this problem? or is it just me? {and yes i have paid my phone bill,} thanks mrs brown

[brokencross]

Who is your service provider? Can you receive incoming calls? Have you recently "blocked" calls from any one? I would, or get someone else to report it describing the symptoms. My sister had a similar problem with Tiscalli, certain calls would not go out and she could only receive from certain numbers, it was a complicated external fault which took a couple of days to fix.

[mrs and mr brown]

my service provider is bt! i have no idea if i can recieve calls, no i havnt blocked calls of anything hardly use the phone when i need to the thing dont work!!! grrr!!

[brokencross]

If you have a mobile phone yourself "both ways" and see what happens, failing that report it to BT a.s.a.p.