stoves cooker

[hotrod4]

Does anyone know where I can get a part for my Stoves cooker? The ceramic hob wotks fine EXCEPT 3 of the rings only work on full blast!!!! Called stoves and the wifey told me it would be £150 to get an engineer out THEN parts and labour! Shocking service, asked what the matter could be and was told they wouldnt know until engineer came! Think its a regulator thats required, anyone any ideas???
Cheers in advance.

[poppett]

I would try sending them an email via the Stoves website to their technical department. They offer to sell spares direct, so once you know what is required I would have thought any reputable repair engineer would be able to fix it for you.

Only clever chappie I know in that department is Alan Cameron from Alacam in Olrig Street Thurso, but there must be someone similar in Wick.

I am assuming it is out of warranty of course.

Best of luck

[hotrod4]

I would try sending them an email via the Stoves website to their technical department. They offer to sell spares direct, so once you know what is required I would have thought any reputable repair engineer would be able to fix it for you.

Only clever chappie I know in that department is Alan Cameron from Alacam in Olrig Street Thurso, but there must be someone similar in Wick.

I am assuming it is out of warranty of course.

Best of luck

Thanks for that.
E-mailed them 6(yes 6 times) and never once got an answer. Eventually got them on the phone, woman on their wasnt interested other than to offer me an engineer which I could pay up over 10 months plus parts and labour. explained to her just want to know whats wrong, she wouldnt help but reminded me AGAIN of the engineers price!!

[poppett]

Really bad customer services Hotrod. Personally I would be sending a letter to the managing director about your problem. Good luck