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TBH
19-Apr-08, 18:17
A BLIND man was stranded miles from home after being prevented from boarding a train – because his guide dog "might have fleas".
Link (http://www.stv.tv/news/Blind_man_claims_train_ordeal_080417180515)
Some jobsworth on a power trip no doubt.
karia
19-Apr-08, 18:27
Link (http://forum.caithness.org/go.php?url=http://forum.caithness.org/go.php?url=http://www.stv.tv/news/Blind_man_claims_train_ordeal_080417180515)
Some jobsworth on a power trip no doubt.

Methinks someones backside is gonna hurt (quite rightly) when this is investigated.:roll:

My husband's uncle is 86 and blind, he uses the train system all the time without a problem and until recently was up and down between York and Dundee like a yoyo.:D

He has always enjoyed the best of treatment from rail personnel and is saddened by this event.

Hopefully his experience is more typical.
mccaugm
19-Apr-08, 18:32
That is utterly horrendous. Guide dogs are allowed in shops and I have never heard of them being refused in case they have fleas. I hope the bloke gave him a flea in his ear for this....grr
sweetpea
19-Apr-08, 18:33
The folk that work on that train want to be ashamed of themselves. The dog is cleaner than the trains.
ciderally
19-Apr-08, 18:56
this is a disgrace...hope heads roll
TBH
19-Apr-08, 18:57
I agree, absolutely horrendous and how humiliated must this guy have felt at being treated in such a manner. If memory serves me correctly, in a newspaper report the station manager inferred that he was playing the sympathy card with his blindness and looking for special treatment because of it.[disgust]
ciderally
19-Apr-08, 19:02
this is a disgrace...hope heads roll

just found this on scotrail site......

Assistance Dogs on First ScotRail Trains
Working together with the Assistance Dogs (UK), we will enable guide dog owners to travel safely and without restrictions.

so let the heads roll...
dessie
19-Apr-08, 19:06
that is disgraceful..who ever refused him should get the sack..from his job..
Tighsonas4
19-Apr-08, 19:33
BLIND MAN
its a long road that has no turning. scotrail should have to imburse him for all expenses incurred as well as being rapped tony
TBH
19-Apr-08, 19:38
BLIND MAN
its a long road that has no turning. scotrail should have to imburse him for all expenses incurred as well as being rapped tonyI quite agree tony, these people should not be in a position that depends on good customer service.