NewsBot
22-Jan-08, 18:40
The Caithness Business Index (http://www.caithness-business.co.uk) has posted the following article:
TRAINERS TEST NEW TECHNO FEEDBACK
In an age where technology makes virtually anything downloadable, a group of business trainers in the Highlands and Islands have become some of the first in the UK who are using it to chalk up some powerful results in customer satisfaction. The group uses a hand held device - known as Knowat - to gather real time feedback for 100k Welcomes, a national training initiative designed to equip Scotland's tourist industry to compete in the lucrative worldwide market by offering first-class customer service. ... [Read Full Article (http://www.caithness-business.co.uk/article.php?id=746)]
TRAINERS TEST NEW TECHNO FEEDBACK
In an age where technology makes virtually anything downloadable, a group of business trainers in the Highlands and Islands have become some of the first in the UK who are using it to chalk up some powerful results in customer satisfaction. The group uses a hand held device - known as Knowat - to gather real time feedback for 100k Welcomes, a national training initiative designed to equip Scotland's tourist industry to compete in the lucrative worldwide market by offering first-class customer service. ... [Read Full Article (http://www.caithness-business.co.uk/article.php?id=746)]